“I booked a solo trip to Vietnam from Naasa Holidays Pvt ltd and while the planning was excellent, I truly appreciated their support when an unexpected issue arose during my travels. My internal flight was missed, and I was panicking, stuck in a country where I didn’t speak the language. I contacted Naasa Holiday’s emergency line, and Ms Nabina KC was incredibly responsive and helpful. She stayed on the line with me, quickly coordinated alternative arrangements with the airline and hotels, and kept me updated every step of the way. Their calm demeanor and efficient problem-solving saved the day and actually saved money compared to the airline’s options. It gave me immense peace of mind knowing I had such capable support backing me up. I felt safe and looked after, which is exactly what you want from a travel partner.”